A call centre CV built to get you more interviews
You don't have to write a thing. Tap your answers on your phone and we build the CV for you. Every question is tailored to the kind of calls you take and the role you want, so your answers become a CV that shows your numbers: calls, quality, first-call resolution, attendance and targets. About 15 minutes, and you preview the whole CV free before you pay.
Free preview · R149 once · No subscription
- Tailored to agents, consultants, collections, telesales, helpdesk and team leaders
- We write it for you: mostly taps, very little typing
- Print-ready PDF, plus a matching cover letter if you want one
Built for contact centres
Every question and every line is built on what call centre managers and recruiters ask for: your numbers, your systems, your languages and your shifts.
We're on your side
Stuck on a question? A real person answers on WhatsApp. We want your CV to get you in the door.
You'll look the part
A clean, professional layout that reads well on paper, on a phone and in online job systems.
Save time and money
About 15 minutes and R149, instead of hours of writing and formatting.
Why good agents get overlooked
Most call centre CVs list the same duties as everyone else. The people who get the call show their numbers.
A few seconds to impress
Recruiters and team leaders skim a CV in seconds. Your strongest points need to be where their eyes land first.
Duties all look the same
"Answering calls and helping customers" describes every applicant. Managers shortlist people who show how many calls, how well and on which systems.
Numbers prove you're good
Calls a day, quality score, first-call resolution, attendance, targets reached. Most agents never put them on their CV.
The same job, written two ways
We ask for the details you might not think to include, then write them up the way call centre managers read.
A typical call centre CV
- Answering customer calls
- Handled complaints
- Worked in a fast-paced environment
- Good attendance
With CallCentreCV
- Handled an average of 70 calls a day
- Resolved 84% of queries at the first call
- Maintained a 94% quality assurance score
- Agent of the Year, 2023
How it works
No writing from scratch and no blank page. Five short pages of questions, mostly taps.
Answer five short pages
Pick the kind of calls you take, tap the options that fit you and add a few numbers. "Pick for me" fills in your skills in one tap.
See your whole CV free
Read every line. Tap any line to change the words, make it shorter or longer, or pick other colours.
Pay once and download
Happy with it? Pay R149 by card or app and download your PDF straight away.
See the quality before you start
Sample pages made with CallCentreCV, for fictional people. Yours is written from your own answers. Tap one to see it bigger.
Simple prices. Pay once.
Build your CV and see all of it free. You only pay when you're happy with it. No subscription and no hidden costs.
Call Centre CV
- A professional 2-page call centre CV with your numbers up front
- Print-ready PDF, ready to email or upload
- Change anything before you pay
- Tips to make it even stronger
Call Centre CV + cover letter
- Everything in the Call Centre CV
- A matching one-page cover letter, written for you
- Pick the job, the company, who it's to and the tone
- Print-ready PDF
Add the cover letter when you pay, or later for R50 each. Card, Apple Pay and Google Pay by Yoco; Zapper, Mobicred and store cards by Payfast.
Why spend R149 on your CV?
Your CV decides whether you get the interview. Here's how the options compare.
Doing it yourself
- Hours of writing and formatting
- No guide to what call centre managers want
- Easy to leave out your numbers
CallCentreCV
- Done in about 15 minutes
- Made for call centre and customer service CVs
- Asks for the numbers that set you apart
- Preview all of it before you pay
- Help on WhatsApp if you get stuck
A CV writer
- Often takes days, not minutes
- Changes go back and forth by email
- Not always familiar with call centre jobs
If your next job pays just R1,000 more a month, your CV pays for itself in under a week.
What our customers say
Reviews from customers who bought their CV, shown with their permission. We publish all genuine reviews, good or bad, and never pay for them.
Tailored to the calls you take
Choose your kind of work and the questions, options and CV wording change to match what call centre employers look for.
For call centre agents, customer service and customer care consultants, telesales and outbound agents, collections agents, technical support and helpdesk agents, bank, insurance and medical aid consultants, telecoms and retail agents, back office and claims consultants, chat and email agents, remote and international (UK, US) agents, team leaders, QA analysts, trainers, WFM analysts and call centre managers.
See examples for your job: call centre agent · telesales · collections · technical support · team leader · work from home
Call centre know-how, built into every line
CallCentreCV is a South African service that does one thing: CVs for call centre and customer service people. It asks for the things call centre employers look for, so your CV shows how much you handle and how well you do it.
We know job hunting is stressful. That's why it's quick, it works on your phone, and you see the whole CV before you pay. If you get stuck, a real person helps on WhatsApp.
- Call centre and customer service only. Built for agents, consultants, collections, telesales, helpdesk and team leaders.
- Preview it before you pay. The whole CV, with a light watermark. Pay once when you're happy.
- Kept safe. We keep a secure copy of the CV you buy, in case you ever lose it.
- Real help. A person answers on WhatsApp and email.
Questions
Can I see my CV before I pay?
Yes. You see your whole CV, with a light "preview" watermark, before you pay anything. Only pay if you're happy with it.
I'm applying for my first call centre job. Will it work for me?
Yes. The questions help you find things you might not think of, like languages you speak, your typing speed, school and volunteer work, and your availability for shifts. There are also general accomplishments that work for anyone.
I don't know my call numbers. What do I do?
Fill in only what you know and skip the rest. Only strong numbers go on your CV. Be ready to explain every number you put on it, because an interviewer may ask.
Is there a subscription or monthly fee?
No. It's R149 once for your CV. Nothing renews.
What do I get?
A professional 2-page call centre CV as a print-ready PDF. The simple one-column layout also reads cleanly in online job-application systems.
Can I make changes?
Yes, before you pay: tap any line on your CV to change the words, make it shorter or longer, change the colours, or go back and change your answers. Once you've paid, your CV is final.
What is the cover letter?
A one-page letter written for you from your CV answers. You choose the job, the company, who it's to, where you saw the advert and the tone. Add it when you pay for R50, or later.
What payment methods do you accept?
Card (Visa and Mastercard), Apple Pay and Google Pay through Yoco, and Zapper, Mobicred, store cards and more through Payfast.
What if I need help?
Tap Help at the top of any page, or the green WhatsApp button, to message us.
Contact us
Questions before you start, help with a change, or a payment question? We're happy to help.
Your next call centre job starts with your CV
Let us help you look your best. Build it in minutes, see it free, and only pay when you're happy with it.
R149 once · Print-ready PDF · No subscription