About CallCentreCV

CallCentreCV is a South African online service that does one thing: CVs for call centre and customer service people.

Why it exists

Good call centre people get overlooked because their CV lists the same duties as everyone else. Managers want to see how much you handle and how well: the calls, the quality, the first-call resolution, the attendance, the targets you reach.

CallCentreCV asks for those details, by kind of call centre work, and writes them where a recruiter looks first. Many applicants apply from a phone, so the whole thing is built for a phone.

How it works

• Choose the kind of call centre work you do and answer the questions, mostly by tapping, on your phone. It takes about 15 minutes.
• Preview your whole CV free before you pay.
• Pay R149 once to download it as a print-ready PDF. A matching cover letter is R50 more.
• No account, no subscription and nothing that renews.

How we write our guides

Our guides are written from what South African call centre adverts ask for: the numbers, the systems, the languages and the shifts. The example people, employers and figures on our pages are made up, and each page says so. We do not promise a job or an interview: a good CV helps you get noticed, and the rest is up to you in the interview.

Your information

While you build your CV, your answers stay on your own device. When you pay, we keep a copy of the CV you bought for 12 months so we can help if you lose it. We never sell your details. Read the full privacy policy and our terms and refunds.

Contact us

• Email: hello@callcentrecv.co.za
• WhatsApp: 050 214 6133